Terms Of Use

Scope of Activity

We are travel and holiday organizers only. We do not control or operate any airline, neither do we own or control any shipping company, coach or coach company, hotel transporter or any other facility as mentioned in the manual. We take care in selecting all ingredients in a clients holiday, But because we only select and inspect them and have no control in running of them, we cannot be held responsible for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hoteliers, airlines, shipping companies, coach owners/coach operators who are the company's independent contractors arising outside our normal selection and in special process.

All Correspondence(s) in respect of Tours/Travel Services and Bookings should be addressed to Adler Tours & Safaris Pvt. Ltd.

Booking:
On confirmation of booking, your contract is with Adler Tours & Safaris Pvt. Ltd A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.

Payment:
For the services contracted, a minimum deposit of 40% of the total cost is to be paid by you to Adler Tours & Safaris Pvt. Ltd. The deposit is required to hold the booking on confirmed basis.

Balance Payment:
Balance payment is to be made 30 days prior to the date of start of services. Any booking made within 30 working days of the date of services would be considered to be a late booking and for same the full and final payment is required to be made at the time of booking itself.

Mode of Payment For Domestic and International Clients:-

Domestic clients can make payment using any of the following methods:

  • By Online Payment Gateway system
  • By Debit Card
  • By Offline Credit Card Payment
  • By Cheque / Demand Draft.
  • By Bank Transfer (RTGS & NEFT).

International clients can make payment using any of the following methods:

  • By Online Payment Gateway system
  • By Debit Card
  • By Offline Credit Card
  • By Swift Transfers to our Bank A/c.

In case of payment through credit/ debit card, the bank charges (3% extra) - would be levied over and above the total amount.

Note:

  • All payments should be free and clear of any withholding tax and deduction.
  • Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.

Payments Procedure

All payments are to be made in name of Adler Tours & Safaris Pvt. Ltd

Click here for more details

Note: Apart from above, in case of bookings for special train journeys, hotel or resort bookings during the Festive and Peak Seasons like X-Mas, New Year etc.,
full payment is required to be made at the time of booking itself.

Our liabilities & limitations:

Please note that after the finalization of the tour/service cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt. of India, the same would be charged as extra.

Adler Tours & Safaris Pvt. Ltd rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such change - the rates quoted by us before modification can be changed by us according to the modifications by hotels or airlines.

Adler Tours & Safaris Pvt. Ltd and its associates acts only in the capacity of an agent for the hotels, airlines, transporters, railways & the contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us - are issued subject to terms & conditions under which these services are provided by them. The tickets, coupons, or passage contract in use by carrier / hotel or other contractors rendering services shall constitute the sole contract between the Clients and such contractor.

Adler Tours & Safaris Pvt. Ltd - itineraries on the Web sites are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, the physical ability of the participants etc. may dictate itinerary changes either before the tour or while on the trail.

Adler Tours & Safaris Pvt. Ltd reserves the right to amend any aspect of the itinerary including transportation and accommodation without notice in the interest of the trip, participants' safety, comfort and general well being without making any rebate, allowance or refund and extra cost, if any, would be payable by the client.

Adler Tours & Safaris Pvt. Ltd shall not be responsible for any delay or change in programme or expenses incurred or special / consequential loss, injury and damage - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of machinery or equipment’s, breakdown of transport, weather, sickness, landslides, political closures, acts of God, perils incident to the sea, floods, fire, acts of Government or any other authorities, wars, civil disturbances, riots, theft, pilferage, epidemics, quarantines, medical or custom department regulations, defaults, or any other causes beyond our control or any untoward incidents or any such causes whatsoever including any liability or extra expenses sustained by the Clients. Further, the Clients shall be liable for the liability or extra expenses incurred by him / her as a result of the forgoing causes.

Adler Tours & Safaris Pvt. Ltd shall not be responsible and shall not accept any liability towards the Clients or his/her legal representative for any loss of property or damages resulting from death or injuries including loss of services which the Clients may sustain on account of act, negligence or default by any transportation Company, hotel agents or any other body of persons, its agents or service providers providing such services or facilities or arising out of or while engaged in any tour, means of transportation or other services, whether due to ownership, maintenance , use, operation or control of any automobile, bicycle, boat, motor, or other vehicle in common carrier or otherwise and whether due to its or there negligence or otherwise or regardless of how caused. Clients using sporting equipment, bicycles, sailing boats, scuba diving gear, hired or supplied by hotels or rental bodies shall do so at their own risk.

Adler Tours & Safaris Pvt. Ltd do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage & personal property/s at all times are at the client's risk.

Adler Tours & Safaris Pvt. Ltd reserves the right to cancel any services in case it deems that the tour, trip, or passage is impracticable for any reason or should circumstances warrant such action, upon refunding the value thereof and the Client shall not have any other or further claim against the company by any reason thereof.

Adler Tours & Safaris Pvt. Ltd reserves the right to refuse to carry out its contract with any person whom it may consider to be undesirable in its absolute discretion and it shall not be required to show any reason for doing so.


All disputes arising in connection with this Agreement shall be referred to an Arbitrator to be appointed by Adler Tours & Safaris Pvt. Ltd All such disputes shall be subject to the jurisdiction of Rajkot (India) Courts only. The laws of India shall govern the validity, interpretation, construction, performance and enforcement of these terms and conditions.