Regarding refund of payment for unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described under “Cancellation Policy” Terms and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the payment is made by Credit / Debit Card refund will be made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.