Policy
Regarding Cancellation / NO SHOW / EARLY DEPARTURE :
In case
of cancellation of tour/travel services due to any avoidable/unavoidable
reason/s we must be informed in writing.
Cancellation charges would be effective from the date we receive letter in
writing and cancellation charges would be as follows
Please
note - Irrespective of above-mentioned cancellations slabs - in case of
cancellation of tour / travel services after the booking is made with us - a
minimum 10% service charges would be applicable.
In case you cancel the trip after commencement, refund would be
restricted to a limited amount that too would depend on the amount that we
would be able to recover from the hoteliers we patronize. For unused hotel
accommodation, chartered transportation and missed meals etc. we do not bear
any responsibility to refund.
In case
of special train journey (like Palace on Wheels, Royal Rajasthan on Wheels,
Deccan Odyssey, Golden Chariot, Indian Maharaja & Maharajas Express) - a
separate cancellation policy is applicable (which would be advised as and when
required).
For Festive and High Peak Season bookings - please note that if the booking for high peak season is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation.